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(Updated 12 March 2019)
Freeformers Holdings Limited is committed to protecting and respecting your privacy.
This Privacy Notice aims to give you information about how and what personal data we collect, and how and why we process it.
It also describes your rights regarding personal information we process about you.
When we refer to “Freeformers”, “we”, or “us” in this policy, we mean Freeformers Holdings Limited, which controls the information collected when you use our website or one of our learning and assessment products.
In this policy we refer to our website and our learning and assessment products as “Services”.
HOW WE COLLECT INFORMATION
We collect information when you provide it directly to us:
We also use cookies and similar technologies on our Services to track your browsing behaviour, links clicked, your device type, and to collect data, including analytics, about how you use and interact with our Services.
For more information see sections on cookies and analytics.
HOW WE USE INFORMATION
We will only use the information you give us for the following purposes:
We will use information about you that we collect automatically for the following purposes:
SECURITY AND DATA RETENTION
We take appropriate technical and organisational measures to ensure that the information we collect is kept secure, accurate and up to date.
We will keep your personal information only for as long as necessary to fulfil the purposes for which we are processing your personal information.
DISCLOSURE OF YOUR INFORMATION
Freeformers does not sell or share your personal information with third parties.
TRANSFERRING INFORMATION OUTSIDE OF EUROPE
Freeformers will not transfer your data outside of Europe. If you are based outside of the EU when providing
data (such as a response to a learning assessment question), be aware that your data will be transferred into
the EU.
YOUR RIGHTS
You have certain rights in relation to your personal information, including the right to:
If you wish to exercise any of your rights in relation to your personal information please send your request to us using details set out in the “Contact Us” section below. We may need to verify your identity before granting access or otherwise changing or correcting your information.
If you wish to obtain a copy of your information, please complete Data Subject Access request form and send
it by email to privacy@freeformers.com.
You also have the right to complain to the Information Commissioner or to your local data protection
supervisory authority if you are unhappy with our privacy practices notified under this Privacy Notice.
COOKIES
We use cookies on our Services to provide users with more user-friendly services, collect anonymous
information and for security purposes.
What is a cookie?
It’s an online technology to collect information about you and to store your online preferences. Cookies are
small pieces of information sent by a web server to a web browser which allows the server to uniquely
identify the browser on each page.
Types of cookies
Categories of cookies
How to delete cookies
FACEBOOK PIXEL
We sometimes use Facebook Pixel on our Services. With its help, we can keep track of what users do after they see or click on a Facebook advertisement. This enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research.
Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can connect this data with your Facebook account and use it for its own advertising purposes, in accordance with Facebook’s Data Policy which can be found at https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and outside of Facebook. A cookie can also be saved on your device for these purposes.
GOOGLE ANALYTICS
We use Google Analytics to analyse the use of our Services. Google Analytics gathers information about
service’s use, by means of cookies. The information gathered is used to evaluate the use of our Services
and to provide online reports, which show the activities on our Services.
LINKS TO OTHER WEBSITES
Our Services contain links to third-party websites. We are not responsible for the privacy practices or the
content of third-party sites. Please read the privacy policy of any website you visit.
OUR POLICY TOWARDS CHILDREN
Our services are not directed to individuals under 16. If we obtain actual knowledge that any information we
collect has been provided by an individual under the age of 16, we will promptly delete that information.
CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Notice from time to time. We will always include the date of a new version so
that you know when there has been a change.
CONTACT US
If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services,
you may contact our Office by email hello@freeformers.com or our Data Protection Officer (DPO) and
team by email privacy@freeformers.com. Alternatively, you may contact us by either of the following
means:
We will respond to all requests, inquiries or concerns within 28 days.
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