Privacy Policy
Who we are
We are Freeformers Limited
Our website address is: https://www.freeformers.com
Our email address is: ops@freeformers.com
The type of personal information we collect
We currently collect and process the following information:
- Name, email address, which of our products or services you are interested in.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You complete a “contact us” form.
- You use the website chat.
- You email us directly.
- You give us your personal information in person, for example on a business card.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How we use your data
If you consent, we use the information that you have given us in order to provide you information about our products and services.
We use website and social media campaign analytics to track website usage and to assess the impact of our sales and marketing channels.
Who we share your data with
Hubspot
We will share the information you consent to provide us with Hubspot to manage information about our existing and potential clients. Your information is securely stored with Hubspot, on AWS in Germany.
We keep your contact information for three years after you last contacted us. We will then dispose of your information by performing a permanent delete in Hubspot. Aggregate information will remain, but your personal information is not identifiable.
Hubspot uses cookies to remember your session, enable you to use the chatflow to communicate with us and help us understand how you are using our website.
Hubspot does not send the data about you to any other sub-processors or third parties and does not use it for its own purposes. For more information, read Hubspot’s privacy policy here.
If you would like to change your privacy settings, you can manage your settings.
Microsoft Clarity
We partner with Microsoft Clarity to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization and fraud/security purposes.
For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
If you would like to change your privacy settings, you can manage your settings.
Piwik Pro Analytics
We use Piwik PRO Analytics Suite as our website analytics software and consent management tool. We collect data about website visitors based on cookies. The collected information may include a visitor’s IP address, operating system, browser ID, browsing activity and other information. See the scope of data collected by Piwik PRO.
We calculate metrics like bounce rate, page views, sessions and the like to understand how our website is used. We may also create visitors’ profiles based on browsing history to analyze visitor behaviour, show personalised content and run online campaigns.
We host our solution on Microsoft Azure in Germany, and the data is stored for 14 months.
The purpose of data processing: analytics and conversion tracking based on consent. Legal basis: Art. 6 (1)(a) GDPR.
Piwik PRO does not send the data about you to any other sub-processors or third parties and does not use it for its own purposes. For more, read Piwik PRO’s privacy policy.
If you would like to change your privacy settings, you can manage your settings.
Freeformers Associates
We may share your name and contact details with our Associates if it is needed to perform essential business functions. Associates will follow the same procedures and policies as Freeformers employees.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at ops@freeformers.com if you wish to make a request.